Privacy Policy

County and Western Events

County and Western Events (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

If you have any questions about this policy or how we use your information, you can contact us at: info@countryandwesternevents.com

Who we are

For data protection purposes, County and Western Events is the data controller for the personal information described in this policy.

What information we collect

We keep data collection to a minimum. Depending on how you interact with us, we may collect:

  • Email address (when you subscribe to updates via our Mailchimp sign-up form)
  • Any information you send to us by email (for example, enquiries)
  • Basic technical information (for example, IP address and browser/device details in standard server logs). This is typical for website operation and security.

We do not knowingly collect special category data (like health information) and we don’t need it — please don’t send it to us.

How we use your information

We use your personal information to:

  • Send you updates if you subscribe (event announcements, new dates, ticket drops)
  • Respond to messages you send to info@countryandwesternevents.com
  • Maintain the security and operation of our website

Our legal basis for processing

Under UK GDPR, we rely on:

  • Consent — when you subscribe to marketing emails (you can unsubscribe at any time)
  • Legitimate interests — when you contact us and we need to respond, and to keep our website running securely

Marketing emails and Mailchimp

If you subscribe on our website, your email address is sent to Mailchimp (our email marketing platform) so we can manage subscriptions and send emails.

Mailchimp states it uses recognised safeguards for international transfers (including Standard Contractual Clauses and the UK Addendum where applicable).

Every marketing email we send includes an unsubscribe link. You can also contact us at info@countryandwesternevents.com to be removed from the list.

We do not sell your personal data.

Cookies

Our website may use essential cookies (and similar technologies) that are necessary for the site to function properly (for example, basic session/security features). Under UK rules, non-essential cookies generally require consent.

Who we share your data with

We only share your information when needed to run the site and communications, for example:

  • Mailchimp (newsletter subscription management and sending emails)
  • Our hosting and IT providers (as required to operate the website)

How long we keep your data

We keep personal information only for as long as necessary for the purpose it was collected:

  • Newsletter subscription data is kept until you unsubscribe (or until we stop using the mailing list)
  • Email enquiries are kept for as long as needed to respond and for reasonable record-keeping

Your data protection rights

You have rights under UK GDPR, including the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (in some circumstances)
  • Object to or restrict processing (in some circumstances)
  • Withdraw consent (where consent is the basis)

To exercise any of these rights, email info@countryandwesternevents.com.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

Links to other websites

Our website may contain links to third-party sites (for example, social media). We are not responsible for their privacy practices — please check their policies directly.

Changes to this policy

We may update this policy from time to time to keep it accurate and reflect how we operate. The latest version will always be published on our website.

Contact us